Refund policy

Returns and Refunds

We accept returns of non-customized items within 30 days of delivery.

Items not returned in original condition may be subject to a partial refund or adjustment, as discussed with the seller.

Eligibility:

Items must be returned in their original condition.

Only non-customized items can be returned.

Return Shipping:

You are responsible for return shipping costs.

Refund Timing:

Once your return is received and inspected, we will issue a refund to your original payment method within 5–7 business days.

Where to Send Returns:

Please send all returns to:

Bob's Custom Models
1673 McCabe Lane
Cincinnati, Ohio 45255 USA

Contact for Questions:

bob@bobscustommodels.com
513‑570-4488